Privacy Policy
Please review our privacy policy, to fully understand how we handle your interactions with this website.
At Midu design studio (“Midu”, “we”, “our”, or “us”), we adhere to high standards of protecting your personal information when we process it through your use of our services, our website, or any related platforms (collectively, the “Platform”), or when you provide us with your personal information in any other way. This Privacy Policy explains how we collect, use, store, and protect your personal information, and how we respect your privacy.
Please read this Privacy Policy carefully together with our Terms of Use, as they form part of your interaction with us. By using our Platform or Services, you agree to the terms of this Privacy Policy.
1. Important Information and Who We Are
This Privacy Policy describes how we collect and process your personal information through any interaction with us. We aim to comply with applicable data protection laws, including but not limited to relevant international privacy standards.
Midu acts as the controller of your personal information where we determine how and why your data is processed. In certain cases, we may act as a processor on behalf of a client, in which case that client’s privacy policy may also apply.
If you have any questions regarding this Privacy Policy or wish to exercise your rights, you may contact us at:
Email: contact@midu.design
We may update this Privacy Policy from time to time. The updated version will be effective once published on the Platform, and your continued use of the Platform constitutes acceptance of such updates.
The Platform may contain links to third-party websites. We are not responsible for the privacy practices of such websites and encourage you to review their policies separately.
2. What Personal Information We Collect
Personal information refers to any information that can identify you directly or indirectly.
We may collect, use, and process the following categories of personal information:
Identity information, including your name or company details; contact information such as email address, phone number, and address; account-related information such as communication history, project details, and invoices; financial information related to payments (processed via third-party providers); communication data from emails, messaging platforms, or social media interactions; transaction information including agreements, services purchased, and payments; technical data such as IP address, browser type, device information, and cookies; usage data relating to how you interact with the Platform; and marketing and communication preferences.
We may also use aggregated or anonymised data for analytical or statistical purposes, which does not identify you personally.
If you fail to provide required personal information, we may not be able to provide our Services.
3. How We Collect Your Personal Information
We collect personal information through various methods.
You may provide information directly when you contact us, request Services, enter into a contract, or communicate with us through email or messaging platforms.
We may automatically collect certain technical and usage data through cookies, server logs, and similar technologies when you use the Platform.
We may also receive personal information from third parties, such as analytics providers, payment processors, communication platforms, or marketing tools.
4. How We Use Your Personal Information
We will only use your personal information where legally permitted.
This includes situations where you have provided consent, where processing is necessary for the performance of a contract with you, where it is required for our legitimate business interests, or where we are required to comply with legal obligations.
5. Purposes of Processing
We use your personal information for purposes including responding to inquiries, providing Services, managing contracts and payments, maintaining communication with you, improving our Platform and Services, performing analytics, ensuring security, and providing marketing communications where permitted.
You may opt out of marketing communications at any time.
We will only use your personal information for the purposes for which it was collected, unless required or permitted by law.
6. Disclosure of Personal Information
We may share your personal information with internal team members and authorised third parties who assist us in delivering our Services, including service providers, contractors, payment processors, hosting providers, and professional advisers.
We may also disclose your information where required by law or in connection with business transactions such as mergers or acquisitions.
All third parties are required to process your personal information in accordance with applicable laws and only under our instructions.
7. Cookies
The Platform may use cookies and similar technologies to enhance user experience, analyse usage, and improve functionality.
Cookies are small data files stored on your device that allow us to recognise returning users and understand how the Platform is used.
You can control or disable cookies through your browser settings, but this may affect certain functionalities of the Platform.
8. International Transfers
Your personal information may be processed in countries outside your jurisdiction, including through cloud services or third-party providers.
We take reasonable steps to ensure that your personal information is protected and processed in accordance with applicable data protection laws.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
Access to personal information is limited to those who require it for legitimate purposes and are subject to confidentiality obligations.
10. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal and business requirements.
We may anonymise data for analytical purposes and retain it indefinitely.
11. Your Rights
Depending on applicable laws, you may have the right to access, correct, delete, restrict, or transfer your personal information, as well as the right to withdraw consent.
To exercise your rights, please contact us.
We may request verification of your identity before processing your request.
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